Poor Service and Stale Meals – Never Again!

Three weeks ago, I bought a Rock My Soul meal and received stale, salty chicken instead of what I ordered. I logged a complaint on Chicken Licken’s website but never got a response.

Today (Order #3091), I bought another Rock My Soul meal and specifically asked for a leg, thigh, and full wing. I was told wings are not available, refused the side breast offered, but still received two side breasts and a leg that didn’t look fresh.

I had to drive back from Hyde Park to Kramerville to sort it out, wasting my time and money. This is unacceptable and shows a lack of value for customers, especially drive-thru clients who trust they’ll receive the correct order.

I am very disappointed and can no longer recommend Chicken Licken. I expect an apology, an explanation, and proper corrective action.