Poor customer service

On the 16th of Feb 2018, I went to Chicken Licken Mamelodi crossing and I was assisted by a lady with a name Allucia. She had no smile on her face and was impatient, I ordered 3 Rock my soul and clearly asked if she can put a wing and other portions in my meal besides white meat i.e your chicken breast etc because I don't eat them. She then rudely rep**** that they don't serve wings anymore and I must ask Rainbow chicken why they stopped delivering wings at their store and that was so confusing appalling I mean how do you talk to a customer like that with that foolish information, its like going to a car dealership and they tell you they don't sell cars. She placed my order and said " you will see which portion to give her"guess what I was given the same meat I clearly stated I don't want nor eat which I then had to throw away and according to CPA ( Consumer Protection Act ) my right as a customer to choose was not taken to consideration. Allucia needs to be taken back to client services training because she has no clue what that is. The service I got was better than the one from a vending machine.