Poor customer complaints support

If there was a zero star rating that is exactly what I would have chosen for their poor support on customer complaints. It's t been weeks since I have been waiting on a complaint I logged against Chicken Licken Rosebank yet not a single person has bothered to assist an unhappy customer like myself who spent an insignificant amount I assume judging from the service I'm getting.

Tweet and email I sent to ********** beginning of October is as follows:

I ordered a "family full house 8" mild and a "soulfire" 6 piece but @ChickenLickenSA Rosebank gave me 8 "soulfire" chicken pieces, 6 mild chicken pieces, soulslaw and salsa.. Where's the rest (fries and buns) and why was my stuff flipped over?

I live in Vosloorus and I work in Sandton so going back to the store when I realized was never an option and this supposed to be my family's dinner