Pathetic service

You guys just spoiled my evening my mom came to your store at mall of the south to purchase a family full house 8 meal and she specified she doesn't want a hot one but no your genius cashiers went and ordered a hot meal guess what my mom and kids are no longer going to enjoy the meal so I must now again make sure I pop money out for supper due to your inconvenience this is sickening like honestly iam ****ed off and to make matters worse your meat is burnt wow like thanks for ruining my evening I won't ever buy at your store