Order a family meal and you get 1 teeny weeny small pack of chips !!!!!

I always informed family,friends and colleagues that i'm not a KFC fan, but Chicken Licken...however the service I received last night was pathetic. In accordance with the time noted on the invoice, the order was placed at 19h53. I ordered the rock my soul 6 for R76.50 and my order number was 2603. First and foremost it was so full that you don't really have an opportunity to view the menu in detail, because when you get to the till, you being rushed. I waited approximately 45 minutes after the order was placed. It was so full, people were getting frustrated because of the delay and the persons that screams the order numbers was very arrogant... the staff displayed no sense of urgency, they had that typical don't care attitude. The unfortunate part of this entire incident was, because of the long delay, i missed my taxi, when i eventually got to the taxi rank. I was practically left stranded with no other choice but to take a taxi to Orange farm with the aim to get of on the Golden highway and walk approximately 35 kilometers to my residence, SO MY LIFE WAS IN DANGER. I did not have time to check the order, because when i finally got it, i was in such a hurry at the fear of missing the taxi. When i opened the order, there was six pieces of chicken with 1 small teeny weeny packet of chips , that's not even enough for my four year old. So i was i suppose to divide that among 4 people. One sachet of sauce, one sachet of salt, one serviette. IS THE ROCK MY SOUL 6 intended for one person, i would assume based on the 1 packet of chips... or to share. This is not the first time i received bad service from the your franchise in Baragwanath. I have to make it evident that it was the worst service ever...i want my money back. WHAT IS YOUR CONCEPT OF CUSTOMER SERVICE, would you even exist without us the customer...would you or your staff be able to provide for yourselves and families if it was not through the support from us the CUSTOMER. You are not doing me a favor, because i pay for a service and expect my money's worth and satisfaction at the end of the day.