Mr

I went to order food for me and my colleagues in the morning of the 26/07/2025 at chicken licken mall of africa, with two order numbers #1059 and #1065, I then asked the lady to please check and confirm the orders as it was for 5 people, the lady didn't respond she had attitude she then proceeded and placed things in the bag, when I got to my work place surprisingly there was one order that was not in the plastic lunch meal with an extra toast, I called the restaurant to kindly ask them to make a plan of delivering my order, I spoke to the lady supervisor who told me they can't assist me the only thing I need to do is to go to Sasol garage next to woodmead to collect my cash of the order because they couldn't deliver the food to me... I went to Chek on the guy but then he already knocked off. With all my understanding, kindness and patience I felt like a fool because I didn't get the food worst of all my money wa never returned to me. If this is how chicken licken oparates with customers then they are messing around with customers.. Mall of Africa employees are so dragging down this brand with their unprofessional behavior.... I need money and I would take this matter to the next level if nothing is been done about this complaint. I feel like a fool at this moment with my petrol wasted and time wasted to go to purchase at chicken licken mall of africa.