Mouldy food

My ***friend ordered chicken licken from the Fourways mall branch today around 7 30pm on Mr Delivery. We received the order around 8 15pm. We ordered the hotwings 12 and the 6 piece meal with 2 extra rolls. One of the rolls was mouldy and visibly so. I called the branch and the manager on duty was rude and so unhelpful. She stated that she cannot have the roll delivered and I quote "rather that I come by when I'm in the area and fetch the roll." I told her that my ***friend and I ordered the meals with rolls as we don't have anything at home to eat the meal with and we were not driving anywhere to get food. She did not care and rather continued to shout and scream to employees in the work space whilst on the phone with me. To top it off the food we ordered came with one sachet of and 2 serviettes. I am absolutely horrified at this service from such a famous brand. And the fact that the managers attitude was so dismissive and rude was disgusting. I have attached all photos for reference purposes.

Mouldy food can pose severe health risks. The fact that none of your pre packed rolls had production and expiry dates on them, is very concerning to me. I am very much aware, that any pre-packed or bulk produced foods, must have production and expiry dates on them, as per Section 638 regulations by the government.

I expect feedback soon. If not I will be taking this further. I have placed the mouldy roll into the freezer if you need it for testing purposes.