MISSING ORDER - NOT INCLUDED

Item: Chicken Licken
Rating: 1
Author: Amanda M

Good day Norma As per our telephonic conversation, find the attached. As I have said to you that there is a shortage of 2 cans of cool drink for a hot wings 6 deluxe. I am so disappointed after having spent R857.10, you have to tell me because of the “company “I work for I am dishonest. Such **************, was really surprised. Why would I just waste my airtime calling you again for this???? Secondly we got the worst service from the packer who had attitude as well. She had took out 2 cans of cool drink from the fridge, however they were coke light. I then advised her we don’t want light, we want normal coke. He starred at my colleague with a rude face and then changed them, however put them aside from the other buddy cool drinks. Then she kept on packing the orders. But when we got to work, everything was there besides the 2 cans. I had to take my own money and buy 2 cool drinks, because of the lazy staff who forgot to pack the 2 cans of cool drink. Coming back to the issue of **************, you then tell me I am a **** because I work for Standardbank. So you are actually tarnishing our company name down the drain because of your staff that does not pack everything we ordered. Do you expect me to let it go coz you and Chicken Licken have a problem with Standardbank. That won’t happen at all, I want you to prove that I am a ****. I want the footage pulled of the time when the packing was done until we left. Which you can get the footage from 11:27 until 11:45, coz I think that is how long we were there. I want Chicken Licken by Commissioner to have a big banner outside , stating they do not want Standardbank employee to buy from them , coz I bet 80% of your buyers are Standardbank employees. I want you to proof that I am being dishonest by you just telling me that coz I work for Standardbank I am a **** , you did not even give me the benefit of the doubt or waited for me to give you the whole story until you cut me by asking who do I work for… Not for once I heard you say I APOLOGISE FOR THE INCONVENIENCE, NOT AT ALL……. I will cc the lady I was with there, so she can confirm what I wrote. Thirdly I am logging this on Hello Peter and also I am posting this on all social media platforms. I have never had such bad service of a complaint. I am not upset about the 2 cool drinks anymore, but of the way you handled my complaint and how you spoke to me during the call was hurtful. If this is the customer service we get when complaining from Chicken Licken, then I bet you this is the last time I will ever buy anything from you. Treat this email as urgent, and I want the scene of the footage sent me. So I can forward it to Hello Peter and then further on file a formal complaint for deformation of character. How can you call me a ****??? Just spoke to for less than 1 minute but you already concluded that I am a ****. This is no threat, I am really serious about this. Regards Amanda Mphasa ********** 360

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