MISSED MY ORDER AND POOR SERVICE

Today I placed an Uber eats order from chicken licken newlands they were fast but my order was missing a few things I called and I let them know about the missing order the lady than transferred me to talk to the manager and she couldn't resolve the matter she told me to give her my name and my cell phone number she will call me back I have been waiting for hours to hear from her as well as how they are going to resolve my issue coz I paid for my food but what I paid for was not delivered as for the manager she don't know how to solve a matter and with that it shows me that she don't have managerial skills or even know how to compensate the customer that was ****** of what I ordered . She than asked me when am I going to come to the restaurant can you tell me how can I support a restaurant that has missed up my order

I'm very disappointed and R300 has just went to waste and besides the chicken was not well done it was still raw and they even missed my hotwings 12 they gave me 10 hot wings instead of 12

I wouldn't recommend anyone to go to that chicken licken newlands. And the service was not up to standard

Therefore my rating is 1 matter of fact I wouldn't even give them a rating coz the service was poor

Kindly look into this matter

My contact details Rukayya ***