Lost Receipt

<p>I have never had a problem with your level of service, but yesterday you proved to me that your customer service is the worst. Your staff disregard customers like they are nothing. I placed an order for 5pieces of chicken which were original at 17.39 and then I went to Pick n Pay to buy I a few things I came back. My order was not out so I waited for it. After waiting for almost 45 minutes I realised that my order is way over due as the orders being called are way after mine. When I enquired about this, the lady at the counter said it was not ready and I asked how is it that orders that came after my order were issued out for Original chicken and mine was not. She then says she does not know she will check, after checking with the guys at the back she then tells me "Oh they don't have your receipt" then walks off. I then ask her so what's happening? They don't have your receipt they lost it. Now how is it that it's my problem that you guys lost my receipt for Chicken that I bought with my money? She then goes and speak to the staff at the back and they tell her the receipt is not there. By now I getting upset and my husband intercept to find out what's happening and the still tell us the same story and then tell us that the original chicken is finished they then ask me if the can replace it with the hot one. Now this is when I lost all my cool, they make me wait 45 minutes for chicken and then do 14 orders that came after me and then have the audesity to tell this nonsense. I told your staff it's not my problem that you lost my receipt and it's not my problems that's you don't have a computerised ordering system. All I wanted was the chicken and there is no way that I will wait another 3o minutes to an hour for a piece of chicken. Your lack of customer service and respect for clients left with a bitter experience. Not only will I not be buying from you again I will spread the word that your Chicken might be good but your customer service is at its worst. I will be going o Twitter and other media platforms. I don't want another apology you waisted my valuble time and gave me the worst customer experience.The store that I used was Chicken Licken Mall of the South. I need you to improve the way in which you treat clients.</p>