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<p>On 6th August at 16:52 I received my receipt for order number 1297 for 12 hotwings @ R51.80. I was told by the cashier that I may have to wait for them but how long she did not mention not only to me but to all the clients as I observed. After 15 minutes I asked about my order and was told it'll be ready in about 3minutes. Another 10 minutes later I was told that they were only then getting them ready for cooking and that would be another 15 minutes. I asked to cancel my order and was told that because it was a debit card purchase it could not be reversed unless I waited in case someone else ordered the same thing then I could be refunded, IF THIS IS COMPANY POLICY IT'S DUMB & SHOULD BE REVIEWED!! I asked for the manager who preached the same thing. Let me tell you what I told him, as a paying client I expect honesty from the 1st encounter let ME decide if I'm willing to wait that long not force me with lies. I feel that the debit card purchase policy is stupid and is a way to bully clients into putting up with horrible service, what you are saying is that I do not care how bad a service Im giving you but you will stew ANYWAY for your order. At 17:45 I got my wings and left. When I got to the car I counted them because I know that fast food staff love plotting revenge on complaining clients & guess what I was right, for my R51.80 for 12 I was given 10 oily sticky wings, 7 skinnies & 3 fat ones. I am very disappointed with the Thabong branch I am not impressed at all.</p>