CP
Clive P

1 reviews | Active since May 2013

06 Apr 2025, 07:53

I placed an order through the drive-through at approximately 7:00 pm, ordering a burger and the Family 8 Pieces Meal

I placed an order through the drive-through at approximately 7:00 pm, ordering a burger and the Family 8 Pieces Meal. However, when I arrived home, I discovered that my order was short of two pieces of chicken. I called Booysens Chicken Licken and spoke to Sfiso, who requested that I WhatsApp a picture of the order and the receipt. Unfortunately, Sfiso failed to follow up on his promise, and I was left waiting for a call that never came. I attempted to call but the phone rang continuously, and I was forced to leave a message. Despite my repeated attempts to contact the restaurant, my calls went unanswered, and I was left with no choice but to share the six pieces. The following morning, Sfiso finally called, leaving a voicemail message stating that I could collect the two missing pieces of chicken at my convenience. I found this response to be insulting, considering the inconvenience and distress caused by the mistake.

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