Hungry and waiting

After craving hot wings for 2 weeks I went through to Chicken Licken. I ordered and paid, but after 20 minutes of waiting and asking if my order had come the lady calling out orders asked the kitchen where the ticket was and they said they threw it away and not filled the order.<br> I called the toll free number while at the store and am still waiting for the operator to call me back, as I was asked to leave a message.<br> This is not only poor service by the branch staff but poor customer handling by the call centre (customer service).<br> I have met and interviewed Mr Sombonos and this is not the kid of treatment he prides himself in.