Horror meal

We were served rotten, over cooked and half eaten food. My friend n I ordered a meal from the Chicken licken via Uber eats in Pretoria at the central house building. We were shocked when we opened the box, the loaf had mould and the drumstick was half eaten. We tried to call them back but all their phones are not working. We complained on the website and still no one has reverted back to us. This service is very dissapointing