Horrible service and staff

Chicken licken Keywest Mall has the worst staff ever. They always forget to put in items in the order. Today order 1088 (shift1) Therry I paid for sauces and got home to find they were not included in the order. Called twice and both times the call was cut. They were gossiping about customers when I collected the order today. How can they get anything right coz for them their focus is talking nonsense about customers instead of doing their jobs, acting like they are doing us a favour. Disgusting service