Horrible Customer Service (No Knowlegde of TCF)

<p>I could not believe the horrible customer service we received at Vosloorus (Goldspot) chicken licken yesterday afternoon around 14:22pm. Unfortunately we could not get the lady's name who worked by the fly thru giving us our orders that we PAID for. She has no idea what Treating Customers Fairly is and clearly she was never educated about customer service. A colleague of mine and I used the fly thru to order or meals 8, when we got by the window we paid, then it so happened that we threw the slip out of the window not knowing that they will ask for it by the collection window, that is where/when the horrible experience of buying food from chicken licken vosloorus goldpot started. this lady asked for our slip, we asked her that we misplaced it , she made a fuss and told of we will NOT receive our found until we get find the slip, mind you other cars are behind us they had to walk to the window to get their orders and wait for us to move since we did not plan to move until we receive the food we paid for. my colleague then asked this lady with lack of humanity and no idea of TCF and customer service to kindly print a copy of the slip we had , she said the machine would be able to print such , he then walked back to the window where we paid to ask the lady to talk to this ********* lady to give us our food, she the lady then said the lady is wrong blah blah but clearly she did not talk to her , it so happened that while my colleague was walking back to the car he saw the slip on the floor meaning he might have mistakenly dropped the slip on the floor or something. we then gave the lady the slip to give us our food, she gave our food , banged the window then said **** nawe after my colleague said fork not ****(out of frustration), I am not sure if chicken licken taught this individual with no morals to swear at customers or what , if she cannot work with people then she shouldn’t be working at chicken licken, she even acts like the boss of chicken licken why I say so while we were waiting a colleague walked towards the door she scream you are late your shift started at 2pm. if you ask me that was not professional at all. when we checked the meal the lady did not put n teas****s so I assume she wanted us to eat our coleslaw using our fingers or bones?? can we have better customer service at location chicken lickens not this nonsense service we get. educate your staff , take them to customer service training or something.</p> <p> </p>