1 reviews | Active since Sept 2013
DISRESPECTFUL MANAGER FLORENCE FUNANI
Earlier today I drove from Johannesburg to Vaal to meet clients who stay in Bophelong next to Vaal Mall. I then decided we should meet at Chicken Licken inside the Vaal Mall, I was with my husband and kids. When we arrived at Chicken Licken the que was long and the kids wanted to use the bathroom, I then told my husband to take the kids while I wait in the que, my clients arrived I then decided to grab and sit and attend to my clients while my husband is still in the mall toilets. We sat down then after 15 or 20mins my husband comes back with the kids and continue standing in the que. One of the staff members sees us busy on the tables with the laptop and she starts shouting something like we cant sit here without ordering food and other rude things, mind you she is not talking to us or asking what is going on, few minutes later she comes back with the store manager and her name Florence Funani whom they both came standing at our table still the staff member shouting at us, no one is asking, I then ask the manager (Florence Funani) what is the problem, she then said we cant sit here without ordering food, I then try to explain to her my husband and my kids are waiting for their order in that long que, explaining this in English, then she says she does not understand English (which was weird because she is the manager and should be able to conduct herself in English) anyway, I then explain in Xhosa after hearing all that her staff member is still shouting, I then ask her to please reprimand her staff member, then she responds and told me she wont do that, I ask her if she will apologise to us for the scene her staff member and herself caused she said No. I was like, you are manager and cases like these you are suppose to take charge, she just looked and me, I then tell her (Florence Funani the manager) that I will report this incident, she then said I must do whatever makes me happy
I have never met a very disrespectful Manager like Florence Funani, I can understand the staff member for her incompetency but the whole manager??
I even threw away their food (CHICKEN LICKEN FOOD) that my husband bought me because I was so angry.
I demand an apology from that FLORENCE FUNANI woman and in future she must do her duties as a manager and not abuse her position.
