Disgusting service at chicken licken sontonga mall

I went to sontonga mall last night at 19:45 with my wife n a one year old child n had to wait for an hour without anyone saying anything to us. They served everyone who came after us just because they were buying hot meat n I wanted the original. I got so angry n went to ask n was told that don't I know that u get wait for meat. The staff has stinking attitude n r rude. I only got service when I told them to cancel the order because my child was now restless .