1 reviews | Active since Mar 2016
Disgusted with service
On the 21st of November 2021, I visited the Chicken Licken Franchise at Gateway, Durban and I was disgusted by the service I had received from the manager Fortune.
I ordered and paid for my 9 year old child’s food, she wanted to eat in, there was just one table available, and when I asked the manager if she could eat there, the manager said no, due to covid blah blah blah…… all the tables had 4 chairs each, about 5 tables had 3 chairs available… logically, the franchise was not full if all the chairs were occupied, since there was one table available and so many available chairs. The manager was so rude to me and my daughter. He told us we could not eat there. Was is a race issue? Or was he just *********** with using logic? If I was refused, I would have gladly walked away with no anger, but to refuse an hungry child…. It’s absolutely offensive no matter what race the child is. Do all the customers a favour and send that “manager” for proper skills development training as he was just chosen to be the manager off the street. You give your franchise a bad name for the foolishness of *********** people.
