Disgusted customer

I am a regular customer at chicken licken at the randburg franchise but lately the service is pathetic, when purchasing something and paying , they dont give you change if its 20c or 10c. I think that is disgusting because its theft. Today I went there around 10.15 am, wanting to buy lunch I was told they dont have rolls but when I told the lady that I can see the rolls at the back she said they have to sort them out first. What pathetic service. I will never go back to that chicken licken I will take my money elsewhere where I will be treated with courtesy and respect