dirty dirty - rude staff members( bad customer service)

<p>Hi. I'm very disappointed by the service received at qwa qwa phuthaditjhaba Mandela mall. I got to the fly thru, said hello 5 times with no response. then I hit my hooter once, next thing the lady said you are hurting my ears. without a greeting me. I said please treat me with respect. explained to her I said hi 5 times that why I hit the hooter. she was rude. so I reversed and parked my car. walked in the shop, asked for the manager, her name was Nomsa, she had no name tag. 1st fault of the shop. explain my story what had happened at the flu thru. she did not even apology for her staff member, didn’t even call her to apology to me. its people like this that make other people business fail. the has no respect for customer and the owner of the shop. the own need to sort out people and the store as an all. then I order my food. while waiting for it, I noticed how dirty the shop was from the wall to the table. I have pictures to proof it. not healthy at all chicken licken. please train your staff member about customer services and hygiene policy. collect my food, guess what. they did not give me my slip cause I was going to name and shame them. all I have was the swipe slip and the internal slip.</p> <p>bad experience I had.</p>