Complete Dissatisfaction With My Order

I am extremely disappointed and upset with the service I received from Chicken Licken Braam Fischer Randburg. I ordered a Feed My Craving 10, expecting to receive exactly what I paid for, only to find that ONLY 8 WINGS WERE INCLUDED INSTEAD OF 10. This is completely unacceptable.

What makes this even more frustrating is that I was in a rush, which is the exact reason I ordered online in the first place. I trusted that my order would be prepared correctly, as I did not have the time to stand there and check it in person. When I finally got the chance to open my order, it was already too late.

This experience makes me seriously question whether online customers are treated differently simply because they are not physically present to check their orders. If that is the case, then it is ********* AND DISHONEST, as customers are paying their hard-earned money with the expectation of receiving what is advertised.

It is extremely disturbing to feel like online customers are DELIBERATELY short-changed simply because the staff assumes we won’t notice or won’t come back to complain. This comes across as intentional and *********, as if the missing wings were kept by the staff for themselves. That is unacceptable and shows a complete lack of integrity.

Customers work hard for their money and deserve to receive EXACTLY WHAT THEY PAY FOR, whether ordering online or in person. This experience has left me frustrated, angry, and deeply disappointed. If this is how Chicken Licken treats its customers, then it seriously damages trust in your brand.

This kind of behaviour should unacceptable, especially from a well-known brand. I hope this matter is taken seriously, as it has left me feeling frustrated, let down, and hesitant to order online from you again.