Chicken licken,Extremely Rude Drivethrough Order Placing Lady (Silverlakes)

SILVERLAKES CHICKEN LICKEN!

My Name is MR Kabelo Sanyane.

Resident of Faerie Glen Pretoria,Also a regular consumer of your Brand,particularly Silverlake as it is 7ks From my house. I encountered a very rude Order lady just After 20:00pm On mothers day @ your Silverlake Branch. (Sunday the 11th May,2025.I sent an email to your complaints department same day when I got home.

Her Name is Botshabelo/Bochabelo as I was told,she was using Millicents till(I was told by the despatch lady)) on duty). I placed an order for a snack wrap with extra cheese ,then initially Feed my craving ,which I changed to Party 16 to share with someone. When I got to paypoint that's when I met this Rude lady. I changed my mind(from Party 16 back to Feed my cravings and I got a rude reply. She changed her face,rudely Said that,I have to drive over again to start the que as I must make up my mind there,seething with rage!!!. We know is not true because I an alter my order before I pay,She gave me a death stare and insisted I go start over. I refused and apologized to her over 5 X times to avoid that inconvenience,Imagine.

I only dis this because I couldn't wait to get home to write about this unprofessional, Rude and inconsiderate behavior of a salesperson reflecting badly on your company. Clearly I am not the 1st ,where else would she have the guts? Kindly deal with this unprofessional lady as she reflects bad on you. I chose not to go to Hellopeter 1st to voice my displeasure to afford you the opportunity to deal with this and Provide me with feedback. I am upset and shocked at this. I will not be inconvenienced by one of your employees. I look forward to feedback.

Regards,

MR Kabelo Sanyane Chief Operations Officer Kgangkgolo Group Pty Ltd www.kgangkgologrp.co.za Tel: +***1