Chicken licken hires ********s from uber eats

I just ordred chicken licken (Chiawelo) via uber eats by the name of Ronnie and the guy waited few minutes then drove away while the security were shouting that he comes back but never returned I drove quickly to the store to tell them about the matter, only to find an unproffessional manager (Ntombi) who told me that thers nothinh they can do,had no time for me whatsoever, busing taking and packing orders while im busy explaiing my story...I am so hurt to think that I waisted money ,time and petrol for such nonses