Bad Service & Cheating Customers

I walked into Chicken Licken Tswelapele situated next to Tembisa Megamart.I approached a male employee with headsets on who like he was doing two jobs at once by servicing the drive thru and walk in customers which didn't seem to make sense to. As I approached him he told me to wait as he needs to listen to what the drive thru customer was saying. I let it slip as I assumed they were short staffed. I was then assisted by a lady and I told her I'd like the 6 Hot wings and and chips meal. She took my order and I paid. When finally my order number was called out I realised that I was only given six wings in a packet and no chips. I then called the gentleman from earlier on and told him that this is not my order. He then told me it's not his problem I must speak to the lady who assisted and called out the next number. The lady then,pompously denied not hearing what I ordered and I left it and told to change it. I added the difference and she cheated me with my changed. I demanded to see the manager as I was getting tired of speaking to *********** people. The manager then told his employees that he is busy after I waited for 30 mins. I asked for his/her name and no one seemed to kno