BAD SERVICE

Just bought 3pc Original chicken for R53.00 . I asked the cashier i dont want the hot one she agreed. When i got home the chicken was hot (soulfire). When i called the store i talked to a lady who refered me to the other lady whom we never finished the conversation. This is happening for the second time , first time it was 6pc. Tbeir chicken is always dark in colour. CHICKEN LICKEN ERMELO dissapoint.