Bad customer service

I was waiting in a que at shoshanguve plaza chicken licken as I was the next person to be helped and Gift the cashier at soshanguve plaza chicken licken decided to help her friend who seemed to be working at KFC first and lady from KFC was behind me.Gift(the chashier from Chicken Licken) showed no remorse for what she had done. Chicken Licken group please train your stuff properly they clearly do not have any customer service s****s regards