bad customer service

<p>on saturday 4th February 2017 at 17:30 i went to buy food at Chicken licken and i placed order as normal and paid. i was given the receipt told to wait until my order number is called,( my order was 3 x Rock my soul take away.) i waited 45 minutes and with that 45 minutes there were peolpe that came after me and their got their orders whilst I am waiting. i then asked what is happeneing with my order. the guy working on order collection said there's no such order. when i ask the cashier she said it was punched through and if the jkitchen didn't received it;s not her problem,(NB:the guy busy fiddling with his face ****les then said or there's orders that were not collected so he will assemble my order, he took chicken without plastic glove nor tong he grabbed the meat with his hands. i then said no cancel the order. No one botheed to aplogise they just open the till and gave me my money. This is the worst experience I ever had to receive. Worst of all this is Franchise so question is what does other stores do?</p>