bad attitude

on friday i visited the chicken licken in west street so i purchased a meal and deciced i wanted something else another meal not the meal that i had ordered the lady who was assisting said she cannot void which i find very confusing anyway i asked for the ladies name she said she doesnt have a name with bad attitude i dont believe chicken licken employs people with no names so i asked for a manager or supervisor she said there is no supervisor or manager and i asked the lady who was there at the till with her for the name the lady answered with i must not involve her. i googled the chicken licken customer care there is a number that starts with 0800 but its never answered. Anyway what i could only say to the lady is that when she works with people she must leave attitude aside i am very disappointed with the service i got please train your staff and employ people with names and give people who need jobs a chance because clearly some people who works in the west street branch doesnt appretiate there jobs