BT
Bryan T

1 reviews | Active since Apr 2018

05 Apr 2018, 13:11

ALEXANDER STAFF MEMBERS NEED TO GROW UP!

Myself and 3 of my friends went to the Alexander branch just BEFORE closing time. We had driven all the way from Greenstone Hill only to be met with a stinking attitude from the staff members there. Instead of being told that they are closing soon we were told that there's no chicken, mind you there was chicken in full view to which I pointed to. With a sigh the lady proceeded to take my order which was 4x Feed My Craving however to my dismay she could only produce 10 wings. I needed 40 wings in total. After having to negotiate with the lady (I thought the customer is always right!?) she eventually agreed to put in the order for 40 wings. I was told they would take approximately 20 minutes to which I had no problem with. As promised the R199.90c worth of wings were ready and packed. A HUGE MISTAKE THAT WE MADE WAS NOT CHECKING THE PRODUCT RIGHT THERE AND THERE!

So after the drive back to Greenstone we were all excited to finally "feed our cravings" only to be met with the World's Saltiest Chicken. Not a bit too much salt but rather an order of salt that came with chicken as the condiment. The chicken was DIPPED in the salt in such a way that even a person with no taste buds would be able to tell that it was prepared by a disgruntled employee. It was obvious that the lady at the counter and the kitchen staff were not too happy to see us just before they had to knock off and more especially after ordering 40 WINGS! So the next best thing as close to revenge as possible was to literally tamper with the food. Bravo.

R199.90c down the drain and what's worse is that these staff members gamble with their jobs just to prove a point. Disgruntled or not, closing time or not, the customer is paying your salary at the end of the day. I am honestly never stepping foot in another Chicken Licken again, the brand has left a salty taste in my mouth. Literally.

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