Chicken Licken Rosebank
Unclaimed Business
|1|6 Reviews (last 12 months)|This business does not respond to reviews
Chicken Licken Rosebank
Unclaimed Business
|1
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|6 Reviews
Oct '25 - Sep '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Prudence M
1 reviews | Active since Jan 2021
28 Aug 2026, 14:31
No go area
We did a order for 4 people all the orders where incorrect. We waiting 30 min and only to get to work with the incorrect order. We then called in to get them to rectify the error. It took another 3 hours to sort that out until we cancelled the order.
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Prudence M
1 reviews | Active since Jan 2021
28 Aug 2026, 14:31
No go area
We did a order for 4 people all the orders where incorrect. We waiting 30 min and only to get to work with the incorrect order. We then called in to get them to rectify the error. It took another 3 hours to sort that out until we cancelled the order.
0
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Ntebeng M
1 reviews | Active since Jul 2025
12 Aug 2026, 19:15
Awful customer service
Extremely disappointing Customer Service at Chicken Licken Rosebank I am extremely disappointed with the level of customer service I received at Chicken Licken Rosebank today. I visited the store at around 14:15 to purchase a meal. The store was not busy, yet my first encounter with the staff was already unpleasant. I stood at the counter while the staff continued with their conversation and completely ignored me. After some time, a cashier eventually assisted me, but she did so with a very noticeable attitude. I later realised that I had forgotten to purchase chilli sauces, so I returned to the counter and stood directly in front of the same cashier, Nonduduzo. Instead of acknowledging me, she looked at the customer behind me and said, “Next.” I was honestly shocked because I was standing right in front of her. Even the customer behind me was surprised and had to explain to her that she needed to assist me first. When I told her that I wanted to purchase two chilli sauces, she told me they could not swipe an amount of R6. I accepted this and was about to leave when, thankfully, a kind customer behind me offered to pay for the sauces as part of his purchase. What happened next was even more disappointing. After this customer had paid for my sauces, Nonduduzo refused to give them to me immediately and told me to wait while they prepared and dispatched the other customer's order so that they could give us everything together. This was extremely frustrating, especially because it was lunchtime and I had already been waiting. Even the customer who assisted me, as well as other customers, noticed her attitude and questioned why she was treating me that way. Customers should not have to beg to be acknowledged or treated with basic courtesy. I understand that employees can have difficult days, but there is no excuse for deliberately ignoring a customer, displaying an attitude and making a customer feel unwelcome. The behaviour I experienced was extremely unprofessional and does not reflect good customer service. Chicken Licken Rosebank management, please address this matter and ensure that your staff receive proper customer-service training. As for my experience today, I would honestly give it ½ a star. The only positive part of the experience was the kindness of the fellow customer who helped me purchase the sauces.
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Ntebeng M
1 reviews | Active since Jul 2025
12 Aug 2026, 19:15
Awful customer service
Extremely disappointing Customer Service at Chicken Licken Rosebank I am extremely disappointed with the level of customer service I received at Chicken Licken Rosebank today. I visited the store at around 14:15 to purchase a meal. The store was not busy, yet my first encounter with the staff was already unpleasant. I stood at the counter while the staff continued with their conversation and completely ignored me. After some time, a cashier eventually assisted me, but she did so with a very noticeable attitude. I later realised that I had forgotten to purchase chilli sauces, so I returned to the counter and stood directly in front of the same cashier, Nonduduzo. Instead of acknowledging me, she looked at the customer behind me and said, “Next.” I was honestly shocked because I was standing right in front of her. Even the customer behind me was surprised and had to explain to her that she needed to assist me first. When I told her that I wanted to purchase two chilli sauces, she told me they could not swipe an amount of R6. I accepted this and was about to leave when, thankfully, a kind customer behind me offered to pay for the sauces as part of his purchase. What happened next was even more disappointing. After this customer had paid for my sauces, Nonduduzo refused to give them to me immediately and told me to wait while they prepared and dispatched the other customer's order so that they could give us everything together. This was extremely frustrating, especially because it was lunchtime and I had already been waiting. Even the customer who assisted me, as well as other customers, noticed her attitude and questioned why she was treating me that way. Customers should not have to beg to be acknowledged or treated with basic courtesy. I understand that employees can have difficult days, but there is no excuse for deliberately ignoring a customer, displaying an attitude and making a customer feel unwelcome. The behaviour I experienced was extremely unprofessional and does not reflect good customer service. Chicken Licken Rosebank management, please address this matter and ensure that your staff receive proper customer-service training. As for my experience today, I would honestly give it ½ a star. The only positive part of the experience was the kindness of the fellow customer who helped me purchase the sauces.
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Mutalifhi T
1 reviews | Active since Dec 2022
27 May 2026, 01:45
Spoiled meat and appalling customer experience
🤢🤮 As a regular customer I was absolutely appalled by what I got served for my lunch on the 26th of this month(May) 2026. I bought a soul sister 2(chips) in a drum stick and thigh, ate the drum stick but proceeding to the thigh after some bites and mostly within the inside, I immediately stopped because it tasted off and possibly spoiled and old. Like a normal customer, I went back to complain about my experience only to be told “The rules don’t apply or allow for a refund or any customer satisfaction solution because the meat has already been bitten” Like how the hell am I going to know that the meat is off without taking a bite? Make that make sense!! Good customers, please don’t support such bullshxt customer experience!
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Mutalifhi T
1 reviews | Active since Dec 2022
27 May 2026, 01:45
Spoiled meat and appalling customer experience
🤢🤮 As a regular customer I was absolutely appalled by what I got served for my lunch on the 26th of this month(May) 2026. I bought a soul sister 2(chips) in a drum stick and thigh, ate the drum stick but proceeding to the thigh after some bites and mostly within the inside, I immediately stopped because it tasted off and possibly spoiled and old. Like a normal customer, I went back to complain about my experience only to be told “The rules don’t apply or allow for a refund or any customer satisfaction solution because the meat has already been bitten” Like how the hell am I going to know that the meat is off without taking a bite? Make that make sense!! Good customers, please don’t support such bullshxt customer experience!
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nthabiseng T
1 reviews | Active since Aug 2016
29 Jan 2026, 20:12
Uncooked chicken
I bough 2x SoulSister 2 at th Rosebank Chichen licken Rosebank-Order number : DFD*** deliverd 19:10pm i have never been so disappointed,i am so hungry with my last cent ,i could not eat -The chicken had blood i couldnt eat box boxes i am just unhappy i would like to have my REFUND or another order this is just not acceptable at all.
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nthabiseng T
1 reviews | Active since Aug 2016
29 Jan 2026, 20:12
Uncooked chicken
I bough 2x SoulSister 2 at th Rosebank Chichen licken Rosebank-Order number : DFD*** deliverd 19:10pm i have never been so disappointed,i am so hungry with my last cent ,i could not eat -The chicken had blood i couldnt eat box boxes i am just unhappy i would like to have my REFUND or another order this is just not acceptable at all.
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Gwendoline S
1 reviews | Active since Oct 2015
18 Sept 2025, 20:33
Dry meat
Yhooo food here is horrible, I won’t lie. The meat you can see it been deep fried over and over again and by the time you place your order they give that old deep fried chicken.
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Gwendoline S
1 reviews | Active since Oct 2015
18 Sept 2025, 20:33
Dry meat
Yhooo food here is horrible, I won’t lie. The meat you can see it been deep fried over and over again and by the time you place your order they give that old deep fried chicken.
0
Replies (0)