CHIC - KITCHEN - BAD SERVICE, NO CUSTOMER CARE, NO COMMUNICATION

Overall bad experience with Chic Products in Hyde Square. Chics demands are, payment in full before delivery - the problem comes after payments are done in full, service, assistance and installation thereafter are not guaranteed. No Service and no communication, no front-line s****s. Once full installation is paid for, no service is received from Chic. Unprofessional director refuses calls & no longer wants to communicate with client or project manager. Incomplete installation after full payment, breach of contract. Unreliable, worst people ever to be assisted by - never dealt with someone so unprofessional and ruthless once payments have been made. They close their doors on you, without honouring and completing what you are promised and what has been paid for. No concern whatsoever to assist or sort an issue out. This explains why they have gone through so many staff members. Worst ever experience. Much regretted purchase. Opposition stepped in to assist me where they failed to honour their responsibility and service. Such a shame that this product is represented by people without ethics - I will never recommend Chic to any friends or family in the future as they leave a bitter taste in my mouth. They should not be representing this brand, as they have no pride in their name, in the brand, the product or in themselves - I challenge Italy Head office to come view my home, so that they can see the quality and standard that I have been left with, after Chic have neglected to complete their work.