REFUND OF MONIES NOT PAID 2 MONTHS GOING

WE BACK ACCOMMODATION IN JUNE THIS YEAR, PLANNING ON GOING IN DECEMBER 2015, WE HAD PAID A DEPOSITE OF R4000.00 ALREADY.MY ELDEST SON GOT ACCEPTED AT THE UNIVERSITY OF PRETORIA, SO WE HAD TO CANCELL OUR HOLIDAY IN ORDER TO PAY THE UNIVERSITY REGISTERATION FEE.WE CANCELLED OUR HOILDAY IN THE BEGINNING OF OCTOBER 2015, WE SENT MAIL TO MARK, ASKING HIM WHEN WILL HE REFUND OUR MONEY DURING THIS COURSE OF OCTOBER, HE MENTION THAT WE MUST SENT PROOF OF PAYMENT THAT WE MADE TO HIM, WE SENT IT, WE SENT MAIL AGAIN TO HIM, HE MENTION TO US THAT HE IS WAITING FOR A BOOKING TO CLOSE THE SLOT THAT WE CANCELLED, THEN ONLY CAN HE REFUND US OUR MONEY, HE THEN TOLD US HE GOT A BOOKING AND THE FUNDS WILL BE PAID SOON, WE WAITING , NOTHING FROM HIM, SO WE SENT MAIL AGAIN, ASKING ABOUT THE MONIES, THEN HE TOLD US, THE BOOKING HE HAD WAS NOT CONFIRMED. WE SENT MORE MAILL AND WE PHONED HIM TO ASK ABOUT OUR MONIES, NOT MAIL RETURNS FROM HIM, AND HE DONT ANSWER THE CALLS, AT THE END OF NOVEMBER IT WILL BE 2 MONTHS THAT THIS PERSON DID NOT REFUND US OUR MONEY, HE IS AVOIDING US, WE PAID HIM, WHY MUST WE WAIT FOR SOMEONE ELESE TO PAY BEFORE WE CAN GET OUR MONEY? REALLY REALLY BAD BUSINESS MAN .