Food delivery

I ordered food for delivery for a colleague and I from the Rosebank Chesanyama more than 2 hours ago. The food is still not here.<br> I tried calling back but phones are not being answered. <br> This is utterly unacceptable. Why take my order if you not going to deliver? <br> I ordered way before lunch to avoid the rush. It is way after lunch now and I still don't have food. So distasteful