Bad Customer Service

Good Day<br> My name is Dikeledi Sebola. I have never experienced such bad customer service in my life. I went and bought the Family box from ChesaNyama Wonderpark Pretoria at around 20h00pm. I had to demand for my food seeing that people who bought after me had already left with their orders. On my notice my meat was ready but all the other sides that had to be included were not. To top this the rolls had expired with dark green spots on them. When I asked to speak to the manager by the name of Mike, he said he is too busy but he had been sitting near the cash counter the whole waiting night. To add this an employee by the name of Lesego gave us an attitude,shouting that she is not responsible and we should wait another additional 15 minutes for our chips ,basically close to an hour for a chicken meal that does not take long to grill. I do not understand that a franchise as big as Chesanyama can have such untrained employees to conduct a one on one purchase with customers. And a manager who can not solve customer queries but plays the hiding game. To me that company should just close down and never operate if they will still conduct such bad service. Dissatisfied customer.