Extremely poor and concerning service from Chery Lenasia.

I called at 11:45 to enquire about a part and was assured by a sales consultant that it was available. I was told finance would send payment details, but nothing was sent. When I followed up, finance claimed they do not know the consultant I spoke to and said they would assist — I am still waiting.

This level of disorganization raises serious concerns. Being asked to trust a process like this, especially when payment is involved, is unacceptable.

I strongly advise others to be cautious when dealing with them. This experience does not reflect well on the Chery brand at all.