Poor service and absent communication.

I ordered Ethanol Absolute Alcohol 99.9% - 2.5 Lt Plastic Bottle at Chemlab Supplies on the 16.03.2020. I paid R. 855.00 with order no. 42139. Never received my goods. When you contact them you receive a ticket no. and they come back in 24 hours? It is now almost 4 months and no communication. They don't even reply to the emails anymore. Avoid this company and go somewhere else, they take your money and disappear. Bad, bad, bad.