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Afrika N

1 reviews | Active since Jan 2021

23 Jan 2021, 12:56

Shocking service!!!

Bought a Platinum range car seat from Chelino, salesman assured me it was 0 - 36kg only to find out it was 0 - 18 kg. When I brought this to their attention they refused to exchange the seat citing Covid-19.

Stay away, their service is shocking!!!

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Replies (2)
ChelinoBaby
ChelinoBaby's reply06 Aug 2021, 08:24
Official
Hi. We are sorry on your experience with the store. As it’s been a while. Please email *** if you haven’t resolved this problem as yet. Thank you for your support. 
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Afrika N's update20 Oct 2021, 11:53
Reviewer Update
Problem was resolved, thank you.