ZY
Zaakira Y
1 reviews | Active since Mar 2020
29 Jul 2021, 12:05
Poor Service Chelino Baby Johannesburg South
Received a gift from a friend of mine. She purchased off the website. Pathetic customer service. I was told I am "stuck" with the defective product. Receptionist actually told me I should be grateful I received a gift. The woman needs training on customer etiquette. Poor service.
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ChelinoBaby's replyOfficial
07 Oct 2021, 09:13Good day
As per our company policy we cannot assist a customer without a valid receipt. This is to ensure the correct warranty period of the product and have to also take into account the recent unrest in SA. I do apologize if you felt mistreated.
As per our company policy we cannot assist a customer without a valid receipt. This is to ensure the correct warranty period of the product and have to also take into account the recent unrest in SA. I do apologize if you felt mistreated.
ChelinoBaby's reply07 Oct 2021, 09:13
Official
Good day
As per our company policy we cannot assist a customer without a valid receipt. This is to ensure the correct warranty period of the product and have to also take into account the recent unrest in SA. I do apologize if you felt mistreated.
As per our company policy we cannot assist a customer without a valid receipt. This is to ensure the correct warranty period of the product and have to also take into account the recent unrest in SA. I do apologize if you felt mistreated.