Handle bar

I give birth January 2019 bought a ferrari stroller and within few months the holding bar came out. I went to chelino to show them the damage which it was still under warranty, they took my details and the handle bar they said they will get back to me.

After few months a man called they say they have fixed it I must return to the shop to collect it, I did so but when I return home the same day it happens again. So they try to burn the plastic bar and hold it together.

My question was it's still on warranty or even if they want me to pay why can't they sell it to me. I keep on going there to inquire if they have managed to get another bar but they always say they will call me.

Now it's been 2 two years my son he's 2year 9months still nothing but the still have my handle bar at the shop.

6 months back I went again and the called Aadil I think she's a manager she said tell the customer that we no longer have that ferrari at the scuteria factory so theirs nothing they can do, but to my surprise the was some at the shop which the refuse to give the handle bar.

The was the stroller it's made you can't use it without the handle bar. I'm so disappointed because the stroller it's still new and I can't use it.