Chefsbox
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Chefsbox
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Nov '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anne-Marie Lindeque
1 reviews | Active since Nov 2013
24 Nov 2025, 07:50
********** by the online food company: Chefsbox
If I could leave ZERO stars for the online food ordering company: Chefsbox, I would. This is the second time that they did not deliver certain items that I ordered. They replaced some of my meals with other meals, WITHOUT notifying me or consulting with me. I discovered on Wednesday they did not deliver the 3 X Classic bangers & mash. Today I discovered the 3 X Chicken Scnitzels were also not delivered. I paid nearly R 3,000.00 for these meals. They failed dismally as a business. Their terns & conditions state clearly they will consult the client when a certain meal is not available, and they did not consult with me. And as said, this is not the first time it has happened to me. Now there is a family member in the house that can't eat, because ordered meals were not delivered. The first time when it happened,I contacted them via whatsapp ( oh and yes, no phone line available to talk them: either whatsapp or mail), their customer service had the audacity to tell me, if I don't want the wrongly delivered meals, I can donate it to the so called less fortunate. What do they know about my life & my financial situation. My rating to you Chefsbox: MINUS 1000%. You have NO IDEA what service excellence is about & client service!!! I will not leave this.
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|Replies (0)AL
Anne-Marie Lindeque
1 reviews | Active since Nov 2013
24 Nov 2025, 07:50
********** by the online food company: Chefsbox
If I could leave ZERO stars for the online food ordering company: Chefsbox, I would. This is the second time that they did not deliver certain items that I ordered. They replaced some of my meals with other meals, WITHOUT notifying me or consulting with me. I discovered on Wednesday they did not deliver the 3 X Classic bangers & mash. Today I discovered the 3 X Chicken Scnitzels were also not delivered. I paid nearly R 3,000.00 for these meals. They failed dismally as a business. Their terns & conditions state clearly they will consult the client when a certain meal is not available, and they did not consult with me. And as said, this is not the first time it has happened to me. Now there is a family member in the house that can't eat, because ordered meals were not delivered. The first time when it happened,I contacted them via whatsapp ( oh and yes, no phone line available to talk them: either whatsapp or mail), their customer service had the audacity to tell me, if I don't want the wrongly delivered meals, I can donate it to the so called less fortunate. What do they know about my life & my financial situation. My rating to you Chefsbox: MINUS 1000%. You have NO IDEA what service excellence is about & client service!!! I will not leave this.
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Replies (0)