1 reviews | Active since Dec 2025
WORST After sales care ever!
I ordered the product (4 boxes) on the 5th of November and received it on the 7th of November. I started taking it that evening. After finishing a packet (almost), gaining 3kg's, nausea and gastric distress I emailed to request return of product (3 boxes). The process was started on the 4th of December 2025. The courier picked up the product that afternoon. After multiple emails and WhatsApps a response - 17 December 2025: Refund was added and an EFT will be done. Should be 1 - 2 days. Well.... today is the 22nd. AND NOTHING! not a single update, payment, ***eon, smoke signal..... This is NOT how to do business. I want my money back!! Plus the delivery cost. This has been the most stressful, draining experience. Hassel free my Tush. Can anyone help me?
https://drive.google.com/file/d/10thKgWnRsA6eNp4VpDkql8ZO1AVvImvD/view?usp=sharing
I’m genuinely sorry for the frustration and stress you’ve experienced. That is not the experience we aim to provide, and I understand why this has been upsetting.
Depending on bank processing times, EFTs can sometimes take longer than expected to reflect, especially around peak periods, but the payment has been released from our side.
Regarding your experience with Cheetathin: while many customers have excellent results, we fully understand that individual responses can vary.
I’m truly sorry that this process felt anything but hassle-free. Your feedback highlights where we need to improve our communication, and we appreciate you taking the time to raise it.
Please confirm that your funds have been received in good order. Otherwise, I will investigate the payment (s) further.
https://drive.google.com/file/d/10thKgWnRsA6eNp4VpDkql8ZO1AVvImvD/view?usp=sharing
I’m genuinely sorry for the frustration and stress you’ve experienced. That is not the experience we aim to provide, and I understand why this has been upsetting.
Depending on bank processing times, EFTs can sometimes take longer than expected to reflect, especially around peak periods, but the payment has been released from our side.
Regarding your experience with Cheetathin: while many customers have excellent results, we fully understand that individual responses can vary.
I’m truly sorry that this process felt anything but hassle-free. Your feedback highlights where we need to improve our communication, and we appreciate you taking the time to raise it.
Please confirm that your funds have been received in good order. Otherwise, I will investigate the payment (s) further.