AP
Antz P
1 reviews | Active since Jul 2013
18 Apr 2020, 10:20
Product dissatisfaction and customer service
I have bought this product in March and started using it. After 3 weeks i still did not see any change and email Cheetathin stating that im not satisfied with the product. I have received a reply stating that i should use it till month end. Well i did that and still no change. In the meantime I have sent 2 emails requesting my refund as per their 30 day refund policy and till today still no answer.
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Replies (4)0
Replies (4)
CheetaThin's replyOfficial
20 Apr 2020, 09:52Hi there, I am terribly sorry about this, please can you send me your order number and you can also send me a Whatsapp to *** so I can resolve this issue ASAP.
CheetaThin's reply20 Apr 2020, 09:52
Official
Hi there, I am terribly sorry about this, please can you send me your order number and you can also send me a Whatsapp to *** so I can resolve this issue ASAP.
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Antz P's updateReviewer Update
20 Apr 2020, 11:28I have ordered it via Takealot. Order no: ***2
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Antz P's update20 Apr 2020, 11:28
Reviewer Update
I have ordered it via Takealot. Order no: ***2
CheetaThin's replyOfficial
20 Apr 2020, 12:01Hi there Antz, we do offer refunds to clients who have made a purchase via our online website, you need to contact Takealot.com as you made a purchase via their online store and they will refund you.
CheetaThin's reply20 Apr 2020, 12:01
Official
Hi there Antz, we do offer refunds to clients who have made a purchase via our online website, you need to contact Takealot.com as you made a purchase via their online store and they will refund you.
CheetaThin's replyOfficial
20 Apr 2020, 12:01If you experience any issues please send me an email to *** you can also go to our website and get our details.
CheetaThin's reply20 Apr 2020, 12:01
Official
If you experience any issues please send me an email to *** you can also go to our website and get our details.