aL
amanda L

1 reviews | Active since Aug 2016

06 Apr 2020, 19:37

CHEETA THIN....WHAT A ****

I was searching for a good product for dieting and found out about CheetaThin. I read all the reviews first and though there were a few good ones there were many many negative reviews BUT I decided in very good faith to give Cheeta Thin a chance especially as they promised a money back guarantee!!!

Well what a joke. To give Julie some credit....she did follow up if i had received my parcel which by the way DAWN WING delivered to the completely wrong address and the person it was delivered to very kindly and honestly called me to tell me that my parcel had been incorrectly delivered to her. Julie has sent me emails almost every second day since 12 March when i started taking CheetaThin. On 1 April i inforrmed her that i would like a refund as i had not even lost 1 kilogram. She responded by saying that she could offer me a refund pack. On 2 April i asked her again to arrange for my refund and i included my banking details. Hardly surprising i never received a reply from her since then. I emailed her again on 5 April and still no reply from her. In one of her previous emails she even asked me to write a review on Hello Peter and i told her that i would do so if i didnt hear from her regarding my refund.

The tablets dont work and my guess is i wont hear from her again. People PLEASE think very carefully before spending your money on this product and with people who only tell you lies.

Very disappointed that people still treat other people so badly and provide such bad service BUT I BELIEVE VERY STRONGLY IN KARMA.

Regards Amanda Johannesburg.

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Replies (4)
CheetaThin
CheetaThin's reply07 Apr 2020, 10:08
Official
Hi there Amanda, I do apologize for my late response but I just checked my emails and I did respond to your refund query and please take into consideration that I have a process to follow and I was waiting for your response.
CheetaThin
CheetaThin's reply07 Apr 2020, 10:08
Official
 You state you have sent an email on the 2nd but that did not come through. However I do apologize for any inconvenience brought to you. 
CheetaThin
CheetaThin's reply07 Apr 2020, 10:09
Official
Your refund has been issued, please view the following : 

I have processed your refund request, and as you paid via Payfast we will issue a payment reversal into your account 

Please view the link below regarding our refund process
CheetaThin
CheetaThin's reply07 Apr 2020, 10:09
Official

https://cheetathin.co.za/pages/faqs

If you would like to check up if you payment has reflected please email *** to follow up on the reversal.
For reference, ticket ID 568866 has been assigned.



Wishing you a lovely day

Warm regards

Julie