1 reviews | Active since Feb 2024
Unhappy customer
On the 28th February 2024 at 16:30p.m. I went to Checkstar Mount Edgecombe to purchase the choice assorted biscuits that were on sale. Unfortunately it was out of stock. So I decided to purchase other items and paid with a R200 note. So as I was standing by the till the cashier was already complaining about the biscuit going to cause a delay for them, they want to go home and the other cashier was out her duty point, so as she was giving me change asked her for 2 R50s. I took the change and left, as I was paying I notice my change was R50 short. I decided to phone the shop with no answer until I gave up. So this morning 29 February I took an Uber and went to claim my change but I was not happy with how I was handled. The supervisor easily said Unfortunately the cashier is not here, you will have to come back for your change when she is here. Write your number at the back of the slip we will call you. I asked I have to spend money again on another Uber to fetch this money, no apology none whatsoever the lady just said Unfortunately you will have to speak to the cashier if you want her to pay for your transport. So I left the shop, in the afternoon I recieve a call to come and fetch the money. Again when I went there another Uber, my expense and no apology. No customer service, no value for money, no remorse, and definitely no consideration for customers. I have the names of people involved and a picture of my slip since their took the original copy aswell. I hope this can be addresses with immediate attention so that no other customer experiences what I experienced.
