Unhappy customer

Im a unhappy customer, I understand the unrest in KZN but the online facility for Checkstar was still in operation. I had placed an order for delivery on the 14 July an still waiting for my delivery. I have tried calling all contact numbers on their website an no joy. The head office number I had reached someone an she informed me that someone would call me from the Overport branch an to date nothing. I had paid for my order an have my POP