OWING ME R200 AND REFUSES TO PAY/GET BACK TO ME.

You have not answered my emails for 2 weeks now nor have you sorted out my query.

I was at your Overport branch 2 weeks ago and instead of R24 the machine scanned for R200.

I was calm and understand that these things happen from time to time but the way you have handled it is very disappointing. You were supposed to refund me the next day and then it moved to 2 days later etc. I sent you 3 emails, I called the store over 6 times and yet I am still waiting. Please speak to Sally from the Overport branch she has said that she sent all my bank statements and documents to head office a couple days ago only after I had called. I have given them multiple chances to sort this out but I am running after them and begging for R200. I spent R1400 on the day that this error happened and they truly do not care about us. My emails are being ignored and I have to constantly call to follow up but with no success to get my money back.