Bad attitude and service from bottom to top
Can we get a negative rating on board. Mine should have been a -5. 1 rating is over rated.
CHECKSAVE - OVERPORT, BRICKFIELD ROAD
I was there last week Wednesday the 14th Feb at 07h55. One cashier only and atleast 10 people in the queue who had no worries in the world while 4 other staff members where busy chatting away, not bothered (check your video footage) After 10 minutes of frustration, I commented that even a ****a shop is quicker than this. A staff, black lady, says.. is that so, sarcastically..And I said yes it is. She chuckled like a hyena and walks away.
Anyways..at 8h11 was my turn at the cashier. I asked her what time they opened and she said at 07:00. More than an hour later and they were still sorting out floats..Cmon, ridiculous. What kind of a customer service is this??? Got back home and called the Check save head office and the sweet lady on the other side took down the details and said someone in charge will contact me.
Friday the 16th morning, I bought a dozen eggs dated expiry in March sometime. The box was full of worms or maggots. So I cleaned up the eggs and assumed the eggs were fine. Gosh, even the eggs were rotten. **** dates on eggs!!!! I called again asking to speak to Rukhsaar as she took my call on Wednesday. Apparently she was out on tea. The current lady heard my previous story and current with the eggs..took down details and the same story of they they will contact me..
4 days later and I haven't heard from any.
Note: I have previously experienced the ****ty customer service at Checksave Overport, Brickfield Road.. next to Sunrise.. but always let it pass but unfortunately this time I could not contain it any longer.
To whom it may concern, here is some free advice and education. Please remember, Overport has lots of competition. Nothing stops anyone from buying anywhere else.. Save, Saverite, Farmers, Marcello's..Just to name a few. It's your customer service that brings back your customers regardless if you have a special or not. Educate yourselves and your staff. If yourll have that attitude thinking we need yourll..think again, yourll need us as customers.
Mohamed Riaz - ********** 232