⭐ ZERO STARS IF I COULD Absolutely unacceptable service. I paid for goods that were never delivered, and instead of taking responsibility or resolving the issue promptly, I was told to “wait 48 hours while they investigate.” That is not customer service

⭐ ZERO STARS IF I COULD

Absolutely unacceptable service.

I paid for goods that were never delivered, and instead of taking responsibility or resolving the issue promptly, I was told to “wait 48 hours while they investigate.” That is not customer service — that’s stalling.

To make matters worse, Siya ZOE was contacted directly and refused to assist in any meaningful way. No urgency. No ownership. No solution. Just excuses and delays while my money sits with them and I have nothing to show for it.

When a business takes payment but fails to deliver goods, the bare minimum expectation is immediate action and clear communication. What I received instead was deflection, indifference, and a complete lack of accountability.

If you value your money, your time, or your sanity, think very carefully before dealing with this shop. Based on my experience, once they have your payment, you are very much on your own.

Extremely disappointed — and still waiting.