Useless/dishonest delivery service

I ordered sixty60 from Northmead checkers hyper in Benoni. I ordered a special for 2 parmalot cheeses for 239. Only 1 cheese was delivered. When I contacted customer care they said they cannot deliver the other cheese which was paid for. This is unacceptable as delivery was paid for specific products and now they can't deliver what was paid for. So the other idem that was checked out has been pocketed. This is how they cheat honest paying clients and is unacceptable. Useless *******